18KGold Natural Colombian Emerald Ring

We want you to be pleased with your shopping experience. So if you are not satisfied with your purchase, You can return the item within 3 days for a FULL refund minus shipping charges, Excluding Bespoke items, 
Return Code: You must contact us for a return authorization code before returning the item.
Insured Package: In order to return an item , make sure the package is fully insured. Buyer pays return shipping.

Package Return: Any item returned must be send back in its original condition. Any worn or damaged item will not be refunded. If a diamond certificate was provided at the time of purchase it must be inclosed along with a copy of the invoice.

Tracking: You must email the tracking number once the item is shipped back to us.

Shipping and handling is registered and insured with signature request. When refund is issued it is full less shipping charges, buyer pays return shipping shipping. For International customers: Expedited International shipping by FedEx or UPS. We ship from E14 LONDON. Shipments are made within 48 hours of payment received. Insurance is included on all shipments at NO EXTRA COST! International customers are responsible for all customs and duties imposed by their countries.